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Shipment and Delivery Policy
Delivery Information:
At Delanys, we strive to provide a seamless and enjoyable shopping experience for our customers. To ensure your satisfaction, please read our Shipment and Delivery Policy carefully.
1. Processing Time:
– Orders are typically processed within 1-2 business days after payment confirmation.
– Please note that our processing time may vary during peak seasons or promotional periods.
2. Shipping:
– We offer standard shipping based on your location.
– Shipping costs will be calculated at checkout.
-Track Your order here.
–We offer Free Shipping on all order over $60
3. Delivery Time:
– Delivery times vary depending on your location.
– Once your order has been shipped, you will receive a confirmation email with tracking information.
– Standard delivery timeframe is typically 10 to 20 days.
4. Returns:
– We understand that sometimes a product may not meet your expectations. If you wish to return an item, the customer is responsible for covering the return shipping costs.
– All return requests must be made within 10 days of the delivery date.
– To initiate a return, send an email to info@delanystyle.com with your order number, the reason for return, and any relevant details.
– Our customer service team will review your request and provide detailed return instructions.
5. Return Eligibility:
– Items must be in their original condition, unused, and undamaged.
6. Return Process:
– Upon receiving your return request, our customer service team will review the information provided.
– If the return is approved, you will receive detailed instructions on how to return the item.
– Please follow the provided instructions to ensure a smooth return process.
7. Refund or Exchange:
– Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
– If approved, refunds will be processed to the original payment method.
– Exchanges will be processed, and the replacement item will be shipped promptly.
8. Contact Us:
– If you have any questions or concerns regarding our Shipment and Delivery Policy, please contact us at info@delanystyle.com
We appreciate your understanding and cooperation. Thank you for choosing Delanys.
*Note: This policy is subject to change, and any updates will be reflected on our website.*
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